Frequently Asked Questions

Below are some of the common questions that we often get asked at Amazing Retreats. Should your particular query not be answered, please do not hesitate to contact us.

• What is an Amazing Retreat?
• How long can I stay at an Amazing Retreat?
• Why should I stay at an Amazing Retreat?
• What is included in the cost?
• Are linen and towels provided?
• How do I make a reservation?
• Can I pay on arrival?
• Can I pay by credit card?
• How far in advance do I have to book?
• Is there a minimum length of stay?
• Can I extend my stay whilst in the property?
• What can I expect in my Amazing Retreat?
• Is my Amazing Retreat serviced?
• How do I check in?
• How do I check out?
• How do I amend my booking?
• Can I hold a wedding?
• Can I hold a firework display?
• Do you have facilities for children?
• Can I bring pets?
• Can I view an Amazing Retreat before booking?
• Do you offer corporate rates?
• Can the Retreats have extra beds added?
• Can someone organise events for me?
• Are cots and high chairs available?
• Are there any accessible rooms for disabled guests?
• Can you shop for me?
• Do you serve alcohol?
• Can your Amazing Hosts cook for me?

An Amazing Retreat is iconic property, in an unusual or interesting location and is available to hire for Exclusive Use, Corporate Events, Weddings or Events. Click here to view our Amazing Retreats.

You can stay as long as you like at an Amazing Retreat, subject to there being availability. However we over weekends there is a minimum stay of two nights, over Bank Holidays, Christmas and New Year there is a minimum stay of three nights.

An Amazing Retreat offers you the opportunity to stay in complete luxury in an historic and iconic property. Amazing Retreats differs from many other owners, in that we own and manage our own properties, we have Amazing Hosts on site to cater for your needs. Click here for more details.

We provide beautiful luxurious Egyptian Cotton linen; bath towels and bathrobes; a Welcome Hamper supplied with local produce and toiletries by Penhaligon's. Our kitchens come stocked with 'essentials' for your arrival. For more information on individual Retreats, please click here.

Yes. We also provide bathrobes.

Call our Bookings Team on 01494 682 682 and they will be able to take your booking.

No, unfortunately we require cleared payment before the commencement of your booking.

We accept all major forms of payment including bank transfer. However, for credit card transactions we charge a 2% surcharge and for AMEX there is a 3.2% surcharge.

You can book the day before your stay if you so desire. However, we recommend booking well in advance to avoid disappointment, particularly at peak periods. 

Over weekends we have a two night minimum stay and over Bank Holidays, Christmas and New Year there is a three night minimum stay.

Yes, provided the property is available.

Every Retreat is unique and so the features and facilities available do vary. However, our team can give you a full inventory of your chosen Retreat. Click here to contact them. Of course, outstanding service and supreme luxury is standard in every Retreat.

Our Amazing Hosts can provide three hours of light housekeeping free of charge, either from 7am - 10am, or 8am - 11am. This can include light cleaning and preparation of breakfast.

Our Amazing Hosts will show you around the Retreat, demonstrate all the facilities and take an inventory on your arrival.

Our Amazing Hosts will check you out just before your departure.

Should you wish to change your booking or add on any additional services such as catering or activities, plese call us on 01494 682 682.

Several of our Retreats hold wedding licenses, whilst several are in the process of having their licenses granted. Please contact our team for an up to date list of Retreats which are suitable for weddings.

Unfortunately due to the historic nature of our Retreats, we do not allow fireworks at any of our properties.

Many of our Retreats offer many facilities for children, but the exact details vary from property to property. Please contact our team for full details.

Pets and animals are only accepted by prior agreement.

Yes. Our Amazing Hosts will be able to show you around the property subject to availability. Please contact us to make an appointment.

Yes. Contact our team for a full list of options.

Yes at some of our Retreats we have sofa beds, Z beds and room for additional beds. Additional numbers of beds vary between properties and there is a charge for this service. Please contact us for further details.

Yes. Our bookings team can organise a wide range of events from team building events to tours. Please ask them for more details when booking.

At some of our Retreats cots and high chairs are available. Please contact our team for more details.

At some of our Retreats we have accessible rooms. Please contact us for more information.

Unfortunately we do not carry out this service. However, if you order prior to you arrival, our Amazing Hosts will accept the delivery on your behalf and store it in your kitchen.

At some of our Retreats we offer a full bar service. Please contact our team for more details.

Yes. Our Amazing Hosts have a full range of culinary skills and have menus prepared by Amazing Retreats' Head Chef, Kevin Dalgleish. Please confirm your food requirements prior to your stay.